1. Refund Policy Overview

Welcome to official psychic marie ("We," "Our," "Us"). We want you to be satisfied with your purchase of digital products from our website. This Refund Policy outlines our guidelines and procedures regarding refunds.

2. Eligibility for Refunds

2.1. Digital Products:

Refunds for digital products are considered on a case-by-case basis. We may offer refunds in the following circumstances:

If there was an error in the product description or it did not match the product received.

If the product is defective or unusable.

2.2. Non-Eligibility for Refunds:

Refunds may not be granted in the following situations:

If you have simply changed your mind or no longer want the product.

If you have exceeded the specified refund period.

If the product was offered as part of a bundle or promotion, and the bundle or promotion was consumed or partially used.

3. Requesting a Refund

To request a refund, please contact our customer support team at info@officialpsychicmarie.com. Include the following details in your refund request:

Your name and contact information.

Order number.

Description of the issue or reason for the refund request.

Any relevant supporting documentation, such as screenshots.

4. Refund Process

4.1. Evaluation:

Once we receive your refund request, we will evaluate it based on the eligibility criteria mentioned in Section 2.

4.2. Approval or Denial:

We will notify you of the approval or denial of your refund request within a reasonable timeframe.

4.3. Refund Method:

Approved refunds will be processed using the same payment method used for the original purchase.

5. Contact Us

If you have any questions or concerns regarding our Refund Policy or your refund request, please contact us at info@officialpsychicmarie.com .